COVID-19 Resource Hub 

Last Revised: 12/30/2021

Welcome to the COVID-19 Resource Hub – a centralized location - for all updates and  communications related to the impact of the coronavirus pandemic on our operations. 

The health and safety of our community – customers, vendors, and associates – is our top priority. NIBCO has adopted a COVID-19 Task Force, increased sanitization and cleanliness measures, eliminated non-essential business travel, and reduced human density in the workplace by instituting work-from-home arrangements, practicing social distancing, and limiting outside visitors. 

Manufacturing & Distribution

Our manufacturing and distribution centers continue to remain open and operate safely ensuring the availability of essential products. While the economy reopens, NIBCO will continue to make decisions based on facts and guided by our core values.

The coronavirus pandemic is impacting the medical product supply chain and pushing the demand for products used to deliver oxygen to patients. NIBCO is responding to the urgency of this need by increasing our U.S. production of cleaned and bagged wrot copper fittings and medical service valves.  Read More

Customer Service

Receive personalized support from our Customer Service department between 8:00 a.m. to 5:00 p.m. ET.   

Toll-free phone: 1.800.234.0227

Email: CustomerService@nibco.com   

World Headquarters Office

Presently, our World Headquarters staff continues to serve you while working remotely. When we do reopen our main office, it will be done in phases and we’ll work from two different buildings to adhere to social distancing protocols. Although our physical office space is closed during this time, we are still available by phone, email and video conferencing to serve you. 

Event Status

Refer to our events page for an updated status of industry events that NIBCO is participating in or sponsoring over the upcoming months.

Virtual Toolbox

We’d like to recognize you for the important role you have played in serving our industry while overcoming challenges surrounding the recent pandemic. As we plan for tomorrow, there is a renewed interest in online learning and preparedness. To assist, we’ve compiled a Virtual Toolbox of videos, training, and dynamic 2D/3D CAD files to help you get back to selling NIBCO products in no time.

The NIBCO Virtual Toolbox includes:

• CAD/BIM eCatalog – Find the most current 2D/3D sales drawings, AutoCAD, and CADmep models for your next project. Sign-up to receive monthly change notifications.
• Video library – how-to and feature videos can help further your knowledge of new and existing products.
• Live Product Training – When in-person training or distance is an issue, we bring the virtual classroom to you. Contact your NIBCO sales representative for full details.

We’re here to support the industry and we’re here to support you. Be sure to call your NIBCO sales representative to learn more about all of our virtual tools and resources you need to be a NIBCO product expert. We thank you for your business.