COVID-19 Resource Hub 

Last Revised: 5/1/2020

Welcome to the COVID-19 Resource Hub – a centralized location - for all updates and  communications related to the impact of the coronavirus pandemic on our operations. 

The health and safety of our community – customers, vendors, and associates – is our top priority. NIBCO has adopted a COVID-19 Task Force, increased sanitization and cleanliness measures, eliminated non-essential business travel, and reduced human density in the workplace by instituting work-from-home arrangements, practicing social distancingand limiting outside visitors. 

Manufacturing & Distribution

Our manufacturing and distribution centers continue to remain open and operate safely ensuring the availability of essential products. While the economy reopens, NIBCO will continue to make decisions based on facts and guided by our core values.

The coronavirus pandemic is impacting the medical product supply chain and pushing the demand for products used to deliver oxygen to patients. NIBCO is responding to the urgency of this need by increasing our U.S. production of cleaned and bagged wrot copper fittings and medical service valves.  Read More

Customer Service

Receive personalized support from our Customer Service department between 8:00 a.m. to 5:00 p.m. ET.   

Toll-free phone: 1.800.234.0227

Email: CustomerService@nibco.com   

If you are a NIBCO Partner, you have 24/7 access to your account by going to www.nibcopartner.com.

World Headquarters Office

Presently, our World Headquarters staff continues to serve you while working remotely. When we do reopen our main office, it will be done in phases and we’ll work from two different buildings to adhere to social distancing protocols. Although our physical office space is closed during this time, we are still available by phone, email and video conferencing to serve you. 

Event Status

Refer to our events page for an updated status of industry events that NIBCO is participating in or sponsoring over the upcoming months.

Virtual Training

With increasing interest in online learning, we are pleased to be offering virtual training to you. As we maintain social distancing and adhere to travel restrictions, we are leveraging technology to stay in touch, inform and train. If interested, contact your NIBCO area sales manager or check out our How-To Videos.